Terms & Conditions

Welcome to Raay! These terms and conditions (the “Terms”) govern your use of our services, including our website located at raay.io, software, applications, and other products and services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.

User Conduct

You agree to use the Service only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit anyone else’s use or enjoyment of the Service. You will not use the Service to:

  • Collect information from other users without their consent.
  • Engage in any activity that is harmful, threatening, fraudulent, defamatory, or abusive.
  • Use the Service to promote or engage in any illegal or unauthorized activity.
  • Use any automated system, software, or device to access, scrape, or crawl the Service.

Service Availability

We strive to ensure that the Service is available at all times, but we cannot guarantee that the Service will be uninterrupted or error-free. We reserve the right to modify, suspend, or discontinue the Service, or any part of it, at any time and without notice.

Data Policy

By signing up to the service you agree to the privacy policy, including allowing us to track your activity on the website & share your data with the third-party service that are mentioned in the privacy policy.

You agree and give consent to the storage and usage of first and third party cookies.

User Content

You retain ownership of all content that you submit, post, or transmit through the Service (“User Content”). By submitting User Content, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Service and our business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

AI-generated Surveys and Insights

Raay allows users to create AI-generated surveys and AI-generated insights based on the data collected by the survey. We cannot guarantee the accuracy or effectiveness of these AI-generated surveys and insights, and we are not responsible for those results or any decisions or actions that you may take based on them.

Limitation of Liability

Under no circumstances will Raay be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from or relating to the Service, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.

Governing Law

These Terms and your access to and use of the Service will be governed by and construed and enforced in accordance with the laws of the State of Ras Al Khaimah in the United Arab Emirates, without regard to conflict of law rules or principles.

Contact Us

If you have any questions about these Terms, please contact us at [email protected].